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Case Manager
On-Site
The majority of the case manger position is in the Office. If there is a day needed to work from home due to illness, or unforeseen circumstance, our office is flexible.
Submit Resume
Use the “Apply Here” button above
OR
Email applybeneficent@gmail.com
Pay
Starting at $26 an hour + bonus.
Perks & Benefits
Half-day Fridays, paid vacation, 11 paid holidays, 401(k) contributions, and medical.
About Beneficent
We are a tight-knit team of 8 Women who are passionate about quality care for Seniors and Disabled Adults. Our office guides Seniors and Disabled Adults to the best financial program to help pay for:
assisted living
adult day care
home care
nursing homes
As a tight-knit team, we deeply care about our team and creating a positive work-life balance and positive work culture. In addition, we deeply care about our client experience which is why we have over 200 five-star reviews on Google and the BBB.
At Beneficent, the Case Manager should have a genuine passion and desire to meet the needs of the individuals we serve.
Beneficent Case Manager
Position Summary
Join our compassionate Case Management team at Beneficent, where you will serve as a crucial liaison between Long-term Care (LTC) applicants and their path to eligible benefits for Medicaid or VA Aid & Attendance.
This role demands a solid grasp of LTC eligibility guidelines, a comprehensive understanding of the application process, and a commitment to deliver exceptional customer service through thorough communication and support.
IF you are new to this industry, we offer extensive training so you are prepared to answer LTC Eligibility questions with confidence.
Your meticulous attention to detail and proactive approach will play an essential role in assisting seniors and disabled adults to preserve their life savings and obtain long-term care benefits.
Key Responsibilities:
Act as primary contact for assigned clients, review action plan, gather documents and manage case progress.
Closely collaborate with clients and/or their representatives to manage applications and address any inquiries during the application process.
Organize and submit LTC applications, tracking them through to approval while maintaining continuous communication with all involved parties.
Provide reassurance and aid to families in crisis through attentive listening and accurate, helpful information.
Assist virtual case managers with administrative tasks during their absence, enhancing overall team productivity and support.
Other duties as assigned.
Qualifications:
Strong ability to organize and plan with a tenacious attention to detail.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
Proficient customer service skills on the phone and video calls.
Excellent conflict management skills to support stressed families.
Solid numerical aptitude for managing finances.
Ability to learn new software and management tools.
Skills:
Proactive attitude with a focus on creating positive experiences for clients.
Effective problem-solving strategies to address challenges as they arise.
Team-oriented mindset that complements collaborative work settings.
Capacity to juggle multiple tasks and priorities with high professionalism.
At Beneficent, we believe in fostering an environment where passion meets purpose. If assisting families and empowering the lives of the elderly and disabled speaks to your passion, apply to become our next Case Manager and make a real impact in the community.
Beneficent is an equal-opportunity employer and welcomes candidates from all backgrounds to apply. For consideration, please submit your resume and a cover letter detailing your relevant experience and why you are passionate about this role.